• Everyday English E Choose the correct response. 1 A: I'm Tony Smith. B: a l've just moved in next door. b Pleased to meet you. 4 A: Sorry again. B: a Have a nice day. b Don't worry about it. 2 A: Could I talk to you for a minute? B: a What can I do for you? b Don't worry. 5 A: What can I do for you? B: a I'm afraid I have a complaint. b I didn't realise it was a problem. 3 A: I'll make sure it doesn't happen again. B: a I understand. b I'd appreciate that. Points: 5 X 2
1 A: I'm Tony Smith.
B: a l've just moved in next door.
b Pleased to meet you.
4 A: Sorry again.
B: a Have a nice day.
b Don't worry about it.
2 A: Could I talk to you for a minute?
B: a What can I do for you?
b Don't worry.
5 A: What can I do for you?
B: a I'm afraid I have a complaint.
b I didn't realise it was a problem.
3 A: I'll make sure it doesn't happen again.
B: a I understand.
b I'd appreciate that.
1. b)
2. a)
3. b)
4. b)
5. a)
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