Choose suitable words for the telephone dialogue below: message
hold
afraid
this
help
repeat
through call
Operator: Hello, Frank and Brothers, How can ! you?
Peter: This is Peter Jackson. Can I have extension 3421?
Operator: Certainly, please and I'll put you
Frank: Bob Peterson's office, Frank speaking.
Peter: is Peter Jackson calling, is Bob in?
Frank I'm
he's out at the moment. Can I take a
?
Peter: Yes, Could you ask him to me at 9147 6320. It's urgent.
Frank: Could you
the number please?
Peter: Yes, that's 9147 6320, and this is Peter Jackson.
Frank: Thank you Mr Jackson, I'll make Bob gets your message.
Peter: Thanks, bye.
Frank: Good bye.​

Operator: Hello, Frank and Brothers, How can I help you?
Peter: This is Peter Jackson. Can I have extension 3421?
Operator: Certainly, please hold and I'll put you through.
Frank: Bob Peterson's office, Frank speaking.
Peter: This is Peter Jackson calling, is Bob in?
Frank: I'm afraid he's out at the moment. Can I take a message?
Peter: Yes, Could you repeat the number please?
Frank: Yes, that's 9147 6320, and this is Peter Jackson.
Peter: Thank you Mr Jackson, I'll make sure Bob gets your message.
Peter: Thanks, bye.
Frank: Good bye.