Нужно вставить подходящее слово прочитав текст. I heard about your accident he poor thing it must hurt a lot. I broke my ankle once and it was so painful and it means you can't go skiing next week or how annoying look if there's anything I can do tell me I could come over and keep you company if you want we could watch a DVD together or something
apologise; recommend; encourage; welcome; inform; challenge; comfort; persuade; entertain;
Speaker 4 is ... a friend.
Speaker 4 is comfort and encourage a friend
поощряет и утешает друга
Speaker 4 is encourage a friend.